Terms of Service

Last updated: April 14, 2026

These Terms of Service ("Terms") govern your use of ForgeConnect, operated by Forge1 Inc. ("we," "us," or "our"), a Canadian company based in Toronto, Ontario. By using ForgeConnect, you agree to these Terms.

1. Service Description

ForgeConnect provides NFC-enabled business cards, digital profile hosting, lead capture tools, and related networking services. Our physical products include metal NFC business cards, NFC rings, NFC dog tags, NFC key fobs, NFC smart buttons, and bulk aluminum cards. Our digital services include public profile pages, lead capture forms, contact sharing, and analytics.

2. Accounts

  • You must provide a valid email address to create an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 16 years old to use ForgeConnect.
  • One person may maintain multiple profiles if needed for business purposes.
  • You are responsible for all activity that occurs under your account.

3. Acceptable Use

You agree not to use ForgeConnect to:

  • Post false, misleading, or fraudulent information on your profile.
  • Impersonate another person or business.
  • Distribute spam, malware, or harmful content through your profile or links.
  • Use the platform for any illegal activity under Canadian or applicable law.
  • Attempt to access other users' accounts or data without authorization.
  • Scrape, crawl, or otherwise extract data from the platform in bulk.

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

4. Orders and Payments

  • All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
  • Applicable taxes (HST, GST, PST, QST) are calculated based on your shipping province and added at checkout.
  • Payments are processed securely through PayPal. We do not store your payment information.
  • Orders are confirmed once payment is successfully captured. You will receive a confirmation email.
  • Custom card orders may require additional production time. Estimated delivery times are provided at checkout and are not guaranteed.

5. Refunds and Returns

  • Standard products (branded cards, accessories) may be returned within 30 days of delivery if unused and in original packaging. Shipping costs for returns are the buyer's responsibility.
  • Custom-designed products (custom cards, engraved cards) are non-refundable once production has begun, as they are made to order.
  • Defective products will be replaced at no cost. Contact us within 14 days of delivery with photos of the defect.
  • Digital services (profile hosting, analytics) are non-refundable.
  • Refunds are processed to the original payment method within 10 business days.

6. Intellectual Property

  • ForgeConnect, the ForgeConnect logo, and related branding are trademarks of Forge1 Inc.
  • Content you upload to your profile (photos, logos, text) remains your property. By uploading content, you grant us a license to display it on your public profile page.
  • You may not reproduce, distribute, or create derivative works from our platform, design, or code without written permission.

7. Profile Content

  • You are solely responsible for the content displayed on your ForgeConnect profile.
  • Public profiles are accessible to anyone with your profile link or NFC card.
  • We do not monitor profile content proactively but reserve the right to remove content that violates these Terms or applicable law.
  • You may unpublish or delete your profile at any time through your dashboard.

8. Lead Capture and Data

  • When someone submits their information through your lead capture form, that data is stored in your account.
  • You are responsible for handling lead data in compliance with PIPEDA and any applicable provincial privacy laws, including Canada's Anti-Spam Legislation (CASL) if you use lead data for marketing purposes.
  • We provide the tools; you are responsible for how you use the data collected.

9. Analytics and Tracking

We collect anonymous, aggregated statistics about card taps and profile views. This data includes general device information, browser type, and approximate location (city/region level). This data is used to provide you with analytics through your dashboard and to improve our platform. It is not sold or shared with third parties.

10. Service Availability

  • We aim to keep ForgeConnect available at all times but do not guarantee uninterrupted service.
  • We may perform maintenance or updates that temporarily affect availability.
  • We are not liable for losses caused by service downtime or interruptions.

11. Limitation of Liability

To the maximum extent permitted by Canadian law, Forge1 Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of ForgeConnect. Our total liability for any claim related to the service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Termination

  • You may close your account at any time by contacting us at support@forge1.ca.
  • We may terminate or suspend your account for violation of these Terms.
  • Upon termination, your profile will be unpublished and your data will be deleted within 30 days, except as required by law.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario, Canada.

14. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by email or through a notice on our website. Your continued use of ForgeConnect after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

Forge1 Inc.
Email: support@forge1.ca
Toronto, Ontario, Canada